Lesson
Inviting Your Team and Roles
How to invite teammates, what the three roles mean, and who is allowed to manage the team.
Teammates are managed under Settings → Team. Everyone who works in the organization’s Afflo account gets their own login and a role — no password sharing.
Inviting a teammate
- Go to Settings → Team and click Invite Member
- Enter one or more email addresses and send the invites
- Invitees join as members once they accept
Only the StoreOwner can invite and manage the team. If you don’t see the Team tab, your role doesn’t include it — ask the StoreOwner.
The three roles
- StoreOwner — full control: settings, billing, stores, and team management. Usually the merchant
- StoreMember — works inside the organization with org-scoped permissions. This is the typical role for VAs and agency staff
- Affiliate — a partner in a program, with their own portal. Affiliates never appear in the team list
Each member row shows a role badge so you can tell at a glance who owns the account and who’s staff.
Why this matters for agencies
As a StoreMember you get your own login inside the client’s organization: permissions scoped to that org, your activity attributable to you, and instant revocation when an engagement ends. And when a Settings tab is missing, it’s a role question, not a bug — check with the StoreOwner before reporting it.
